Warranty

3VAULT Digital Archiving Subscription Service

Everything you need to know about our exciting new service offering

RetroMedia 3VAULT Digital Archiving


We're excited to announce RetroMedia's newest innovation in the media digitising space - our 3VAULT subscription service for ongoing media data storage.

It's so easy you might not need to backup at all - at the completion of your year's free subscription, you may choose to save yourself the backup headache & continue with the peace of mind and the convenience of a paid 3VAULT subscription with us. We will contact you at that time with an offer to renew your subscription.

Why "3VAULT"?

The name gives a clue to the idea behind the service. We store 3 copies of your RetroMedia digitised media in 3 separate, secure, offline locations.

Why 3?

In the IT industry data is often said not to exist unless it is backed up in at least 3 places.

Why separate?

Off site backups mean lower risk, and so better security. If one location burns down, the others will be ok. We offer one on-site location, and 2 off-site locations for ultimate risk mitigation & security.

Why secure?

We store your memories in hard drives secured in fireproof & foolproof safes, where thieves, fire & water cannot harm them, and hackers can't take them hostage.

Why offline?

A lot of our customers are technology-challenged. We chose to come up with a physical, tangible, and easy-to-understand data backup subscription service that is a 100% hacker-safe alternative to cloud services.

What is the cost of a 3VAULT subscription?

We offer RetroMedia clients exclusively a full 12 months of 3VAULT data storage absolutely FREE OF CHARGE with every digitising project.

After the 12 months elapses, we will contact you with the option to renew your subscription. We'll make every effort to contact you, but if no reply is received within 3 months, we will take that to mean that you do not wish to renew, which is completely ok - we offer the initial 12 months free subscription with absolutely no obligation to renew. At that time your data will be deleted in respect of your privacy.

Renewals can be paid yearly or there's a 10% discount for a 5 year subscription package. Payments can be made at any time while we hold your data, or within 3 months of your subscription falling due.

Rates for this service are comprised of an account fee of $9.99 per year, plus a low $2.00 per Gb of data. For 3 physical copies securely stored locally in Brisbane Australia, we think this is excellent value.

If you have more than one project with us, we will charge only the one account fee, and as stated above, a 10% discount applies to the 5 year subscription package option.

NB: We will normally hold the lowest "footprint" file format option that exists for each service we offer. So that will could be mov or mp4 for film projects, mp4 for video, mp3 for audio, jpeg for images. In the case of film mov files are particularly huge files. It may be worthwhile to have us convert your mov files to much smaller mp4 files if your are considering the paid ongoing service, as although the conversion will have a cost, it could save you a lot in data costs in the long run.

3VAULT Terms & Conditions


3VAULT Digital Archiving - TERMS & CONDITIONS

For all jobs received on or after Dec 1st, 2020, we offer all our clients a year's free subscription to our 3VAULT Digital Archiving service. This forms part of your warranty with us.

After the initial 12 months, the service will continue on an opt-in basis by paid subscription. We will attempt to engage you for 3 months after your free subscription has elapsed, but at that time if we have not heard back we have to assume you don't wish to continue with the service. It's the client's responsibility to let us know if they change their contact details.

At that time, by paying your renewal fees to RetroMedia Pty Ltd you (The Client) agree to all of RetroMedia’s standard terms, conditions & policies listed one our
Warranty page, and to the terms & conditions below:

Limit of Liability: RetroMedia Pty Ltd is offering industry standard triple-redundancy backups, and secure, multiple location storage, and the 3VAULT backup service will make every effort to care for & protect The Client’s Content from damage or loss. However, the Client expressly understands & agrees that RetroMedia Pty Ltd and 3VAULT cannot be held liable for any direct, indirect, incidental or consequential damages, including but not limited to, damages to, theft or loss of the content they provide, loss of profits, goodwill, use, data or other intangible losses, resulting from, but not limited to, product defects, accident, acts of God or other foreseeable or unforeseen circumstances.


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