Our store will close for Christmas break from 12pm Saturday Dec 21st, re-opening 9am Monday Jan 6th, 2025.
We'd like to take this opportunity to wish all our customers the very merriest of Christmases and a happy, prosperous and safe 2025!
You’d probably brave a burning building to save your photos. Don’t let the ravages of time rob you instead.
We offer a wide range of digitising/scanning services for transparencies (slides, negatives) and photos. Whether you need the best value option, or the highest quality, or somewhere in between, RetroMedia has you covered.
And we absolutely GUARANTEE that your images are scanned in our Brisbane store, unlike some competing services who send your precious photos to India without letting you in on the secret!
Don’t risk it! Entrust your memories only to an Australian-based, "guaranteed-scanned-on-premises" service - RetroMedia!
Not sure what image formats you have there? No problem! RetroMedia can professionally scan and restore most analog photo image formats, from the late 1800s onwards.
…then you'll want our world famous ShoeBox Scan deals!
They're not getting any younger. Photos soften, discolour & fade with age. Negatives & slides scratch easily and can get dusty or mouldy.
While you're free to have your transfers done overseas if you so choose, some Australian-based services hide the fact that they are outsourcing - including to overseas.
We guarantee that all our listed services are performed fully in-house.
Our Brisbane store is located at
249 Lutwyche Rd, Windsor. Qld. 4030
We're on the corner of Bowen St, with parking in Bowen St.
Our business hours are:
Weekdays 9am - 5pm
Late night Thursdays by appointment only
Saturdays 9-12 (AEST).
No appointments necessary (except for Thursday evenings), just pop in!
Ph: (07) 3357 4807
SMS: 0448 855 056
Each and every photo is cleaned and digitised by hand by our dedicated team.
Some kinds of damage can be physically repaired, and other kinds of damage digitally restored.
If you have a damaged old photo, there's a chances that we can save it.
Digital restoration (retouching/photoshopping) is quoted on a case-by-case basis because there are many variables to consider.
Professional equipment and expert staff combine to produce crystal-clear high resolution reproduction.
We have services that include colour, exposure & backlighting adjustments, digital dust removal, and more.
Supplied to you on USB or Data CD, or we can create a slideshow movie on either USB or DVD.
Exclusive 3VAULT triple redundancy archiving - 3 backups of your files stored in 3 secure, offline locations - included FREE for 6 months with all our digitising services!
And of course all of your original media will be returned to you with your digital versions at the end of the project.
35mm format are by far the most common slides format, housed in a 50mm x 50mm square mount, usually made of cardboard or plastic, which displays a rectangular image measuring approx 35mm on the long side.
If you have any doubts about what you have please feel free to send us through a pic here. Or, if you have many different types of media, enquire about booking an in-home consultation or organising session with a RetroMedia Memory Expert. Available within the greater Brisbane/SEQ region.
We offer High Resolution 3200 ppi scanning for 35mm slides, (better than 4K screen resolution), using quality Epson V700 & V800 series scanners. We also offer upgrade options to 4800 ppi & 6400 ppi scanning. (For 110 & half frame formats we scan at 4800 ppi as standard). We do not offer low resolution scanning of such physically small originals.
Included with your high resolution scanning is individual orientation correction, and as-we-scan Epson Scan auto colour adjustment (where manual checking shows this improves the results), as well as backlight correction & exposure adjustments where necessary.
This 3200 ppi scanning resolution will give you a digital image re-printable at approx A4 size at 300 dpi print resolution, a more than 10x enlargement. And this resolution will give you an image of approx 9 megapixels, so plenty high enough resolution for viewing on even a 4K TV (8.2 megapixels), or just about any computer monitor, iPad, phone etc without digital upscaling occurring.
No minimums quantities apply, but we have a minimum charge of $33 on any RetroMedia project, so if you have a very small slides scanning job, consider bringing in your home videos, movie films, audio tapes or photos as well!
Size of job, required turnaround times, the format of your slides & the condition of the media all figure in the pricing. Rates range from as low as 89c per high resolution scan (for bulk)
Unless advised otherwise, we supply all digitised files on a single USB flash-drive of required size. The cost for supply & load of a USB depends on the size of your project, starting from $22. To make your backup responsibilities hassle-free, you can order extra USBs at any time during your 6 month warranty period.
• Or you can have it on CD for $22 per master CD. (80 min limit). Duplicate CD copies are $16.50 ea.
Please contact us for a custom quote for your quantities, your media format, your urgency & your media's condition.
• Price includes physical dusting (air blower &/or antistatic wipe)
• We will accept slides loose, in bags or boxes, trays or carousels or pouch pages, without any limitations or surcharges.
• Included at no extra cost are separate folders on the USB to match each container/box/bag.
• We will deliver a very sharp, high resolution copy of your image in its current condition, but colour adjusted (where it is an improvement), and tweaked for exposure & backlighting. This is not a restoration service with colour correction & retouching for each individual image, but we can quote on those services. .
• We scan in order where job is supplied with the running order made clear - within numbered slide boxes, slide trays & carousels. Slides in other types of boxes we'll scan in what seems to be a logical order. We cannot scan in order overall, unless every container has been numbered clearly by the client, and running orders been clearly indicated on all boxes. For jobs that contain a mixture of formats, anything other than the main format will be set aside and if we have your permission these will be scanned at the end into separate folders.
• Different formats such as 126 format (Instamatic), 110 format (Pocket Instamatic), half frame (aka single-frame or split frame) or Super 35mm are scannable with this service, but higher rates & differing scan resolutions apply to these formats. Please enquire here if you know you have some of these formats & would like to know details of rates & scanning resolutions. If we find non-35mm formats inadvertently mixed in within a submitted 35mm project, we will set these aside unscanned & at collection time we can discuss the rates with you for what we've discovered.
• Digital Ice dust reduction available (except with B&W or Kodachrome film) at an addition 55c per image.
• Scan to Tiff file available at an extra 50%.
Turnaround Timeframes:
Depending on your quantities, we’re quoting from approx 3 weeks at the moment for a slide scanning project, not including shipping time. Most jobs will be in the 3-6 weeks region, but some big jobs can take longer than that, because all digitising occurs in real time, and there are always jobs in the queue. If you’re in a hurry and need it sooner than these timeframes please let us know, and we may be able to accommodate you. A rush fee may apply.
On the other hand, if you're in no particular hurry, we also offer low priority discounts in some circumstances.
If you're in no particular hurry, we also offer low priority turnarounds.
35mm negatives are by far the most common format. Check out the dimensions as shown below…
If you have any doubts about what you have please feel free to send us through a pic here. Or, if you have many different types of media, enquire about booking an in-home consultation or organising session with a RetroMedia Memory Expert. Available within the greater Brisbane/SEQ region.
We offer High Resolution Scanning 3200 ppi scanning for 35mm slides, (better than 4K screen resolution), using quality Epson V700 & V800 series scanners. We also offer upgrade options to 4800 ppi & 6400 ppi scanning. (For 110 & half frame formats we scan at 4800 ppi as standard). We do not offer low resolution scanning of such physically small originals.
Included with your high resolution scanning is will be individual orientation correction, and as-we-scan Epson Scan auto colour adjustment (where manual checking confirms this improves the results), as well as backlight correction & exposure adjustments where necessary.
This 3200 ppi scanning resolution will give you a digital image re-printable at approx A4 size at 300 dpi print resolution, a more than 10x enlargement. And this resolution will give you an image of approx 9 megapixels, so plenty high enough resolution for viewing on even a 4K TV (8.2 megapixels), or just about any computer monitor, iPad, phone etc.
Size of job, required turnaround times, the format of your negatives & the condition of the media all figure in the pricing. Rates range from as low as $1.39c per high resolution scan (for bulk).
Unless advised otherwise, we supply all digitised files on a single USB flash-drive of required size. The cost for supply & load of a USB depends on the size of your project, starting from $22. To make your backup responsibilities hassle-free, you can order extra USBs at any time during your 6 month warranty period.
• Or you can have it on CD for $22 per master CD. (80 min limit). Duplicate CD copies are $16.50 ea.
No minimums quantities apply, but we have a minimum charge of $33 on any RetroMedia project, so if you have a very small negatives scanning job, consider bringing in your home videos, films, photos or audio tapes as well!
• Price includes physical dusting (air blower &/or antistatic wipe)
• Please note that negatives are converted to positive images during the scan process
• Included at no extra cost are separate folders on the USB for each container/envelope
• Different formats such as 126, 110, half frame, medium format, large format are able to be scanned with this service, but higher rates & differing scan resolutions apply to these formats. Please enquire here for more information.
• Scan to Tiff file available at an extra 50%.
• Prices quoted assume negatives in strips, and we scan all images on a strip with this service. If you have a roll, you can authorise us to cut that up into strips for you. Prices referred to here do not cover negatives supplied as cut up “singles”, but they can be scanned.
• We will deliver a very sharp, high resolution copy of your image in its current condition, but colour adjusted (where it is an improvement), and tweaked for exposure & backlighting. This is not a restoration service with colour correction & retouching for each individual image, but we can quote on those services.
Turnaround Timeframes:
Depending on your quantities, we’re quoting from approx 3 weeks at the moment for a negative scanning project, not including shipping time. Most jobs will be in the 3-6 weeks region, but some big jobs can take longer than that, because all digitising occurs in real time, and there are always jobs in the queue. If you’re in a hurry and need it sooner than these timeframes please let us know, and we may be able to accommodate you. A rush fee may apply.
On the other hand, if you're in no particular hurry, we also offer low priority discounts in some circumstances.
We offer two different processes for scanning paper photos. Depending on the condition and size of the photos, and whether strict scanning in order is important to you, you may be able to take advantage of our famous ShoeBox Scan services, which use highest quality Kodak feed type photo scanners to give an excellent quality scan from as low as 29c per photo! Please take a look here for ShoeBox scanning.
If you do not have sufficient numbers of suitable photos for our ShoeBox Scan service, or if you have photos that are unsuitable due to condition or size, or if you have a job where scanning in strict order is important to you, then you'll need our general photo scanning service, performed at 600ppi minimum resolution.
General photo scanning includes as-we-scan auto colour adjustments (where a benefit), exposure tweaks, and backlight correction.
Size of job, required turnaround times, type & condition of the media all figure in the pricing. For photos presented loose (not in albums or mounted), prices range from as low as $1.39 per high resolution scan (for bulk).
Unless advised otherwise, we supply all digitised files on a single USB flash-drive of required size. The cost for supply & load of a USB depends on the size of your project, starting from $22. To make your backup responsibilities hassle-free, you can order extra USBs at any time during your 6 month warranty period.
• Or you can have it on CD for $22 per master CD. (80 min limit). Duplicate CD copies are $16.50 ea.
No minimums quantities apply, but we have a minimum charge of $33 on any RetroMedia project, so if you have a very small photo scanning job, consider bringing in your home videos, films, or audio tapes as well!
Scanning in strict order is available for general photo scanning is available in most scenarios. A 10% surcharge applies. More info here.
For photos in albums a number of approaches are possible, including our favourite where you remove the photos, supply them loose & get a great result at a great price with our ShoeBox scan. But we realise that it's not always possible or desirable to remove photos from albums, so we offer a number of approaches to scanning photos in albums. It's best to talk to one of our knowledgable sales people to learn the pros & cons of each approach. Contact us here to learn more.
Turnaround Timeframes:
Depending on your quantities, we’re quoting from approx 3 weeks at the moment for a negative scanning project, not including shipping time. Most jobs will be in the 3-6 weeks region, but some big jobs can take longer than that, because all digitising occurs in real time, and there are always jobs in the queue. If you’re in a hurry and need it sooner than these timeframes please let us know, and we may be able to accommodate you. A rush fee may apply.
On the other hand, if you're in no particular hurry, we also offer low priority discounts in some circumstances.
Terms for Image Scanning Projects:
• We ask for a part payment (deposit) at commencement, of 1/3rd of the estimate for your project.
• To keep things fair, for regular timeframe projects your job will go into a queue of work and will be attended in turn. Please note that predicting timeframes is not an exact science. It's simply not possible to precisely allow for unforeseen issues that may occur with obsolete media, either in your job, or in the jobs ahead of yours in the queue. So we aim at estimated timeframe targets. If you have a deadline or event, please let us know, and we can discuss options with you.
• Original media is available for collection upon full payment. Unless prior arrangements have been made, we ask for payment to be made within 7 days of invoicing. Storage fees may be levied on jobs not paid for &/or collected within 30 days of invoicing.
• We like to be as flexible as possible. We’re happy to work with you before commencement of the job to come to a mutually acceptable arrangement. But we do ask that if we have not made alternate arrangements with you before commencement, that you will honour our terms.
We understand that it isn't always easy - or even possible - to drop in to our centrally located store. So until Christmas 2024 RetroMedia is offering Free Shipping to clients who mail in their job!
Free Trackable Shipping (Return Journey) offer for mailed-in projects!
How it works: For mailed-in jobs, we'll pick up the tab for outbound (return journey) trackable postage, Australia-wide. NB: Please quote our promo code "FREESHIP24" at the time of ordering to avail of this offer.
To get the best price on your postage to us, we recommend that you use Australia Post Pre-Paid Satchels (or Express Satchels if you prefer) to post in your job, as these are a flat price Australia-wide. If you want to use a box, it will usually be cheaper to place the box inside a pre-paid satchel, especially if you are interstate.
Gather up your media and drop it over or ship it to us. You don't need to organise anything. We'll take care of everything.
We'll work our magic to professionally clean and convert your old media to future-proof digital formats.
Experience the excitement of enjoying and sharing your memories anywhere, any time you like!
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